#082 Planned Maintenance: 19.08.2010, 00:01 ? 05:00 CEST European Backbone Upgrade

#082 Planned Maintenance: 19.08.2010, 00:01 ? 05:00 CEST European Backbone Upgrade

14 August 2010 Nessun commento

As a result of software-upgrades in our European backbone infrastructure,
services at the according locations could be temporarely unavailable. The
upgrades will start on the 19.08.2010 at 00:01 and will be completed at 06:00.

This maintenance concerns all Colocation, IP-transit, VMware Cloud Hosting,
Dedicated Hosting, MPLS, VPLS, SDH links and VLAN-customers at the specific
locations.

Below you can find the list for the outages at the specific
locations:

ZH1: ICT Center ZH, Zürich Josefstrasse
MI1: Interoute, Caldera

Planned downtime : 20Mins

Of course we’ll try to keep the outages as short as possible.

Should we encounter any problems during the maintenance, we will
postpone the remaining upgrades to a later date, which of course will be
announced before. Please be also aware, that the timetable may vary a
bit in case of unpredictable delays.


Why Private Clouds?

28 July 2010 Nessun commento

Why consider a private cloud? If I can put together an email account, online office environment, and group collaboration site in 10 minutes through Microsoft or Google, why should I consider building an internal cloud infrastructure, or leasing infrastructure from a cloud services provider (CSP) to meet my business objectives?

Well, whether you are in the European Union, North America, or Asia, there are compelling reasons to separate your data from a public cloud. Maybe it is related to privacy considerations. Possibly security requirements. Perhaps you need to ensure you have total control over the location and structure of your mission-critical data.

So let?s consider a few of the benefits cloud computing bring to your organization:

The option of outsourcing physical data center infrastructure to a Engine Networks

    Usage-based billing
    Infrastructure virtualization
    Software as a Service (SaaS) applications standardization
    Rapid infrastructure expansion/scalability
    Physical and application level security
    Infrastructure consolidation
    And on?

In reality, while costs may be reduced if outsourcing into a public cloud, all of the above characteristics of cloud computing apply equally to a private cloud. The main difference is your internal IT department or Engine Networks is responsible for expanding resources as needed to meet your business objectives through a level of physical provisioning vs. simply expanding further into a public cloud resource.

Got questions ? Take the enxt step. Let’s talk.


New 1Gbps fiber link to Datacenter MI1

19 July 2010 Nessun commento

Juniper MX240Engine Network has deployed the new 1 Gbps Fiber Ring to the Datacenter MI1 based in Interoute Dataenter into Calder Complex Milan (Italy). With this new link Engine Networks will be capable to connect the Interoute MI1 datacenter to its European Backbone and interconnect all its datacenters with L2 transport, IP-Transit, MPLS and Colocation services.

Another big step ahead that help us to increase network reliabilty and add new possibility to our customers.


New Peering agreement with Wind Infostrada at SwissIX

16 July 2010 Nessun commento
Wind Infostrada

Engine Networks make a new peering agreement in Zurich under our Autonomous System AS47316 with Wind Infostrada inside the SwissIX Peering Exhcange.

This will help us to have our services running faster for clients coming Italy.


When Load Balancing is needed ?

9 June 2010 Nessun commento

If there is only one web server responding to all the incoming HTTP requests for your website, the capacity of the web server may not be able to handle high volumes of incoming traffic once the website becomes popular. The website’s pages will load slowly as some of the users will have to wait until the web server is free to process their requests. The increase in traffic and connections to your website can lead to a point where upgrading the server hardware will no longer be cost effective.

In order to achieve web server scalability, more servers need to be added to distribute the load among the group of servers, which is also known as a server cluster. The load distribution among these servers is known as load balancing. Load balancing applies to all types of servers (application server, database server), however, we will be devoting this section for load balancing of web servers (HTTP server) only.

Request a quote to our Sales staff.


#068 Cogent Packet Loss in Zurich

3 June 2010 Nessun commento

This post is about of Incident #098, relating high packet loss from some part of the Cogent network.

Details:

  • Date/Time: The issue started at approximately 01:55 PM June 2 2010.
  • Symptoms: Some customer is affected by high packet loss.
  • Impact: This affect our Cogent IP-Transit in Europe.
  • Root Cause: Cogent just confirmed they are having a heavy dDoS attack in Zurich. They are working on this issue to solve it ASAP.
  • Takeaways: we were updated by Cogent at 02:05 CEST that they are managing the dDoS and mitigated it on their backbone ingress ports. All traffic has been rerouted to other transit carrier on our Engine Networks Backbone BGP routers.

This now concludes this System Incident. If you feel that you are still experiencing the symptoms outlined in this post, please open a support request from the Engine Technology Support Portal.


The Power of Dedicated Servers. The Scalability of Cloud Hosting. The Result ? One Cloud Servers.

17 May 2010 Nessun commento

EngineNetworks believes every business is entitled to protection from malicious hacker schemes. This mantra resonates in every decision we make and drives the daily activities for each and every agent of our organization.

We constantly strive to make enterprise-grade hosting features available for companies of all sizes, and VMWare?s vShield? capabilities (introduced last summer) have helped fulfill our mission. vShield? marks a significant advance in virtualization technology by providing a ?shared [multi-tenant] computing resource pool, while still maintaining trust and network segmentation of users and sensitive data.?

We quickly realized adding vShield? to our secure hosting infrastructure would make it possible to package the power and privacy of dedicated servers with cloud-like scalability, and our technology staff has worked tirelessly since the announcement to devise the right solution.

The result of their hard work is an affordable, compliance-ready Cloud Server with all the tools necessary to protect your customers? personally identifiable information (PII) and payment card information from hackers without hiring your own internal IT security staff.

Our new offering combines the best features of Dedicated and Cloud hosting into one, affordable Cloud Server. This service is new to the hosting marketplace and unique to EngineNetworks, so we?ve made it easy to compare how our Cloud Servers stack up against popular options. ?When security and affordability are key factors in your consideration set, we make it an easy decision,? said Engine Networks CEO and founder.

The standard features of our new Cloud Server proves we?re more serious than ever about providing security for all.

  • Redundant firewalls help ensure uninterrupted protection from malice on the Web.
  • Redundant web application firewalls provide protection at the application level, where many hackers find a ?back door?.
  • Intrusion protection and DoS/DDoS mitigation suppress ?in your face? style attacks.
  • Encrypted backup, server monitoring and proactive response are just a few of the managed hosting services available to keep web applications running smoothly.

In addition, each Cloud Server has cloud-like scalable resources available at a moments notice.

  • Scale up to four processors and 32 GB of memory quickly as website traffic grows.
  • Tack on Terabytes of easily accessible SAN space
  • Increase resources in anticipation of marketing events and scale back down to what you need once business returns to usual
  • Improve business continuity with premium services like load balancing and high availability switching

Virtualized servers provide scalable resources and on a flexible schedule to help ensure loss of revenue, user dissatisfaction, and brand damage due to downtime never happen.

?EngineNetworks puts each customer inside its security infrastructure, similar to what is found in an enterprise datacenter with the different being the multi-tenancy of the hoster. This is an interesting approach that we believe will work for many customers. So long as the customer does not have particular customized security requirements, they can comfortably fit within this architecture and enjoy security and be in compliance.?

Learn more about how our advanced, Cloud Server configurations can help your business.


New peering agreement with Zen-Systems at SwissIX

17 May 2010 Nessun commento

Engine Networks make a new peering agreement in Zurich under our Autonomous System AS47316 with Zen Systems inside the SwissIX Peering Exhcange.

This will help us to have our services running faster for clients coming from Denmark.


#064 Planned Maintenance: 14.05.2010, 20:00 ? 15.05.2010 12:00 CEST VMware Cloud Upgrade

12 May 2010 Nessun commento

As a result of software-upgrades from VMware ESX3.5 to the new VMware vSphere (formerly ESX4) in our VMware Cloud Hosting platform and infrastructure, customers VMware Virtual Machines and VMware Dedicated Host servers at the according locations could be temporarely unavailable for nearly 15/30mins.  The upgrades will start on the 14.05.2010 at 20:00 and will be completed on 15.05.2010 at 12:00.

This maintenance concerns :
- VMware Cloud Hosting Cluster#1, Cluster#3 and Cluster#5 based in Zurich.
- VMware Cloud Hosting Cluster#2, Cluster#4, Cluster#6 based in Geneva.
- VMware Dedicated Hosting based in Zurich and Geneva.

This maintenance do not concerns :

- VMware Cloud Hosting Clusters based in Milan
- VMware Dedicated Hosting based in Milano
- VMware Dedicated Hosting already upgraded with VMware vSphere
- Colocation and Housing
- IP-Transit, Ethernet Services, MPLS and VPN services

Each customer Virtual Machine needed to be rebooted twice or three times to let our technicians update Virtual Machines to VMware vSphere Virtual Machine. Each reboot could not need more then few minutes.
Please, notice that reboot could be not consecutive and could be spanned across the maintenance time window. Anyway, activities will not be longer then 15/30mins for each Virtual Machine.

NOTE: No hard reboot will be done on Customer Virtual Machines. To let our technician be able to soft reboot the guest OS, all the Virtual Machines needs to have VMware Tools installed and upgraded. All unManaged VMware customers are pleased to install the VMware Tools ro upgrade it to the last version. For any support about VMware Tools upgrade or VMware Tools installation you could contact our Technical Support team through Support portal at support.enginenetworks.net or by email at [email protected]

All times are CEST time zone.
Of course we’ll try to keep the outages as short as possible.

Should we encounter any problems during the maintenance, we will
postpone the remaining upgrades to a later date, which of course will be
announced before. Please be also aware, that the timetable may vary a
bit in case of unpredictable delays.

All activities will be updated promptly on our twitter channel http://twitter.com/enginenetworks and by email.


We’re expanding into the Caldera complex, Milano

11 May 2010 Nessun commento

We are very excited to announce the expanding of our newest data center in Milano. At more than 600 square meters, this new data center marks the first time we?re offering all four hosting solutions (colocation, dedicated hosting, managed hosting and VMware Cloud Hosting in Italy).

?The Internet is a vital platform for our customers, and it continues to grow,? said Luca Simonetti,CTO for Engine Networks. ?Our new state-of-the-art DC ensures we stay current and provide the fastest and most reliable network to serve our customers, now and in the future, while providing Engine Networks with enhanced flexible capacity to support its own growth.?